Zero-Latency. High-Stakes. Live Auctions.
A live real-estate auction portal where every second is a transaction.
Role
UX Architect
Timeline
2 Months
Team
Alcott + 1 Back-end Systems Engineer
Year
2025 - 2026
The Problem
Real estate auction platforms demand sub-second UI responsiveness. Existing designs failed under load — bid confirmations lagged, price feeds were opaque, and bidder confidence collapsed under peak traffic. GIMS needed a portal that could handle simultaneous bidders without UX failure.
The Approach
Mapped the critical user journey: pre-auction research, bid registration, live bidding, and post-auction settlement. Identified that bid confirmation latency above 800ms caused bidders to submit duplicate bids — creating legal complications. Designed with a WebSocket-first mental model.
The Solution
Built a high-contrast, information-dense auction interface optimised for real-time feedback. Designed a persistent bid ticker, instant visual confirmation states, and clear hierarchy for live vs upcoming auctions. Introduced a "panic mode" emergency bid fallback for connectivity issues.
Outcomes